Kyle
Kyle April 30, 2012 23:28

Help!!!!!!!!!!

I haven't been able to login on my Android phone for two days. I get "an error has occured. Please try again." I have rebooted the phone a couple of times, but still get this message. Any ideas?
1 person has
this problem +1
Reply
  • Stephanie EMPLOYEE
    Stephanie (Official Rep) May 01, 2012 13:39
    Hey Kyle,

    I'm sorry to hear this. Before I reach out to our Engineering team about this, I'd like you to try a few things.

    Force closing the app might help resolve these issues. To force close, go to Settings > Applications > Manage Applications, select WeReward and press the force stop button.

    If this doesn't help, please try deleting the app and redownloading it.

    If you are still experiencing issues after trying this, please let me know the email address associated with your account and I would be happy to have our Engineers take a look at what could be wrong.

    I hope this helps!

    Best wishes,
    Stephanie
    Comment
    good solution! good solution! (undo)
  • (some HTML allowed)
    How does this make you feel?     Add Image
    I'm

    e.g. indifferent, undecided, unconcerned kidding, amused, unsure, silly sad, anxious, confused, frustrated happy, confident, thankful, excited

    Cancel