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Social Spark is direct publishing a post I wrote every 5 minutes, how can I stop this?
I wrote a sponsored post and received an email saying it would be posted today. Ever since 2:00 p.m. the same post is posting on my blog every 5 minutes! I've submitted a ticket, tweeted, and am now here trying to find out how I get this to stop! I am SPAMMING this post and I can't stop it! Please help!
Official
Responses
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Hi Everyone,
Thanks so much for your patience as we worked through this. I am happy to say that this issue should now be fixed and we have added extra functionality to prevent future occurrences.
Please feel free to remove the excess posts from your blog. We apologize again for the frustration this has caused.
All the Best,
Carri -
Hi Everyone,
We apologize for the frustration. Our Engineers are aware of this glitch and are currently working to resolve it. As soon as I know anything more, I will be sure to let you know.
All the Best,
Carri
EMPLOYEE
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1Hello,
So sorry about that! Our system is getting an unexpected response back from your blog when we attempt to direct publish your post, which is making the system think it didn't work so it retries later. I have marked your post as published so the direct publishing attempts will stop and we will have our Engineers dig deeper into the issue in the morning.Comment -
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THANK YOU!!!!!!!!!!!!!! I had to deactivate the Direct Publishing but will go ahead and reactivate it. Thank you thank you thank you!!!!!!!!!!!
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I’m
THANKFUL!
You guys are awesome! -
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I am having the same problem can someone please help!
www.twomomsalittletimeandakeyboard.bl...
mommybloggingfun@gmail.com -
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Hi Everyone,
We apologize for the frustration. Our Engineers are aware of this glitch and are currently working to resolve it. As soon as I know anything more, I will be sure to let you know.
All the Best,
Carri -
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Carrie, It was still happening this morning after I reauthorized Direct Publishing. I have deactivated it again.
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Sorry about that!
We just fixed this issue within the hour, so you may have had a few more post this morning before we could get to this.
However, I had the Engineers look at your account specifically as soon as I received your email feedback and they do not see any further postings since the fix went live.
All the Best,
Carri -
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Hi Everyone,
Thanks so much for your patience as we worked through this. I am happy to say that this issue should now be fixed and we have added extra functionality to prevent future occurrences.
Please feel free to remove the excess posts from your blog. We apologize again for the frustration this has caused.
All the Best,
Carri -
